Privacy Policy

1 Information We Collect

We collect information in two ways: details you provide directly, and information gathered automatically when you use our website.

Information you provide

• Contact details such as your name, phone number, email address, and service address when you call us, request a quote, or submit a form.
• Claim and service details you choose to share, such as a description of the damage, property information, and insurance carrier or claim details needed to coordinate your project.
• Communications you send to us, including messages, photos, and documents related to your service.

Information collected automatically

• Usage and device data such as your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies and similar technologies used to operate the site, remember preferences, and measure traffic. See the Cookies section below.

2 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, provide quotes, and schedule and deliver our services.
• Coordinate with your insurance carrier or adjuster when you ask us to.
• Communicate with you about your project, appointments, and follow-up.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights and the safety of others.

3 How We Share Information

We do not sell your personal information. We may share it only as needed to run our business and serve you, including with:

• Service providers who help us operate, such as scheduling, storage, payment processing, and IT or marketing vendors, who are required to protect your information.
• Insurance partners such as your carrier or adjuster, when you authorize us to coordinate your claim.
• Legal and safety reasons when required by law, subpoena, or to protect the rights, property, or safety of our company, customers, or others.
• Business transfers in the event of a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction.

4 Cookies & Tracking

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages so we can improve them. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

We may also use analytics tools, such as Google Analytics, that collect standard internet log information and visitor behavior in an aggregated, anonymized form.

5 Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

6 Your Rights & Choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, contact us using the details below. You can also unsubscribe from our marketing messages at any time by following the instructions in those messages.

7 Third-Party Links

Our website may contain links to other websites we do not operate. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before sharing any information.

8 Children's Privacy

Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out: